At Professional Lumper Service, we use a tool called DockLink®. DockLink® automates your inbound freight and receiving operations with industry best functionality and practices, and integrates them with essential upstream Distribution Center and business operations and processes.
DockLink®’s functionality helps companies capture millions of lost dollars, make your inbound freight profitable and your help your downstream Distribution Center and business operations work better.
DockLink® Features
REAL-TIME DOCK STATUS AND MANAGEMENT
Monitors and manages gates, dock area and the unloading progress of every truck in real-time
Dynamically assigns and reassigns people and equipment resources, as needed based on load and unloading status
Calculates expected unloading time and work requirements for the load based on the PO
Maintains a vendor and carrier delivery history to evaluate delivery performance
Tracks truck’s movement and unloading activities, with 9 time stamps, from point of arrival at gate until departure, with electronic notifications provided to the driver
Dispute resolution capabilities to settle late fee penalty disputes and carrier detention fee claims
AUTOMATED DOCK PAYMENT
Calculates unloading fee and the DC’s % share of the fee based on P.O.
Processes the payment in real-time using direct bill, credit card, COMCHEK, COMDATA, and others., doing away with cash or check passing on the dock and daily bank withdrawals and deposits.
QA INSPECTION / REJECTION
Triggers real-time inspection of loads
Integrates with carrier ELTs to capture trailer data Immediately notifies buyer, vendor and carrier of problems, including damaged and rejected loads, and provides supporting documentation
Prompts process to reconcile the problem financially immediately against the vendor’s PO
Triggers action to dispose of damaged or rejected loads
Checks and updates supplier and carrier scorecard
DASHBOARDS AND REPORTING SYSTEMS
Tailorable dashboards and reports with performance-based KPI’s and historical analysis of gate, dock and unloading operations