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At Professional Lumper Service, we use a tool called DockLink®. DockLink® automates your inbound freight and receiving operations with industry best functionality and practices, and integrates them with essential upstream Distribution Center and business operations and processes.

DockLink®’s functionality helps companies capture millions of lost dollars, make your inbound freight profitable and your help your downstream Distribution Center and business operations work better.

 
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DockLink® Features

REAL-TIME DOCK STATUS AND MANAGEMENT

  • Monitors and manages gates, dock area and the unloading progress of every truck in real-time

  • Dynamically assigns and reassigns people and equipment resources, as needed based on load and unloading status

  • Calculates expected unloading time and work requirements for the load based on the PO

  • Maintains a vendor and carrier delivery history to evaluate delivery performance

  • Tracks truck’s movement and unloading activities, with 9 time stamps, from point of arrival at gate until departure, with electronic notifications provided to the driver

  • Dispute resolution capabilities to settle late fee penalty disputes and carrier detention fee claims

AUTOMATED DOCK PAYMENT

  • Calculates unloading fee and the DC’s % share of the fee based on P.O.

  • Processes the payment in real-time using direct bill, credit card, COMCHEK, COMDATA, and others., doing away with cash or check passing on the dock and daily bank withdrawals and deposits.

QA INSPECTION / REJECTION

  • Triggers real-time inspection of loads

  • Integrates with carrier ELTs to capture trailer data Immediately notifies buyer, vendor and carrier of problems, including damaged and rejected loads, and provides supporting documentation

  • Prompts process to reconcile the problem financially immediately against the vendor’s PO

  • Triggers action to dispose of damaged or rejected loads

  • Checks and updates supplier and carrier scorecard

DASHBOARDS AND REPORTING SYSTEMS

  • Tailorable dashboards and reports with performance-based KPI’s and historical analysis of gate, dock and unloading operations